Category Airline, Technology, Organisations & Operators,

News: Meet HEAT: American’s tool to manage through summer storms

Airline operations are carefully planned and orchestrated, and a reliable operation is one that’s constantly moving. Because when an airline stops, it means our aircraft and crews stop — and importantly, it means our customers stop. It means it can become increasingly more difficult to return to normal operations.

News: Accelya and American Airlines look to boost NDC adoption with breakthrough ticket exchange solution

A new initiative by Accelya and American Airlines enables TMCs to exchange legacy EDIFACT tickets for NDC tickets.
Accelya plans to implement the first-of-its-kind functionality for any airline customer that wants to provide this capability to customers and can enable the retrieval of GDS-issued EDIFACT tickets from its system.
This pioneering move addresses a challenge for travel retailers as they transition to using NDC.