Agency chain joins Institute of Customer Service and adopts Trustpilot
Agency chain joins Institute of Customer Service and adopts Trustpilot
Seven agents to join Ambassador’s first fam
Eva Air collaborates with West Ham for sixth year
GOL to be represented by Aviareps in 18 countries
Programme includes face-to-face workshops, virtual webinars and online content
Reason for May bank holiday delays revealed by Baroness Vere
Natasha Towey warns travel firms not to ignore new tech at Leaders of Luxury Conference
Olly Nicholls champions neurodiversity in the workplace at international forum
‘Substantial’ growth recorded in past year, event hears
Lars Formanek, senior strategy consultant at marketing firm Acxiom, believes a shift in how the industry collects customer data could present a huge opportunity