ITB Berlin presents the findings of the latest World Travel Monitor® by IPK International on global outbound travel trends in 2022
ITB Berlin presents the findings of the latest World Travel Monitor® by IPK International on global outbound travel trends in 2022
Travel agent with most sales will win a £150 Amazon voucher
The world’s leading Travel Trade Exhibition will meet with industry leaders and key players at ITB Berlin from March 7-9. Bringing together the milestones of tourism professionals and the global travel industry for more than 50 years, ITB Berlin had to continue its activities digitally while the Corona pandemic was affecting the whole world.
Andrew Camp, Group Manager of International Sales and Marketing at Sun International, shares his insights and tips on navigating the tourism industry. From managing customer expectations, restructuring teams, and focussing on sustainable development initiatives, Andrew provides valuable advice for anyone looking to make a career in tourism. Listen to Andrew’s unique perspective on connecting with colleagues and external stakeholders, and gaining knowledge on the world-class product South Africa has to offer.
After studying marketing and business management at the Institute of Marketing Management, Andrew spent seven years in London working in the pharmaceutical industry and financial recruitment. Andrew then returned to South Africa where he started his journey in tourism, and has now joined Sun International.
As an early bird, Andrew wakes up around 4:15am to feed his three dogs and check emails. He believes that waking up early is beneficial for productivity and he also relies on a combination of a digital calendar and a physical written to-do list to plan his day and week, and suggests exercise and relaxation activities to handle the pressures of the tourism industry.
Andrew suggests taking a gap year after finishing studies and traveling, as it is a great way to get into the tourism industry. Andrew loves South Africa and highlights the importance of remembering how first world the cities are, how easy it is to get around, and the world-class product available. South Africans are known for their hospitality and willingness to help strangers, which enhances the experience for international guests.
When asked about the changes needed in the industry, Andrew said that networking and staying connected with colleagues and external stakeholders is key to success in the tourism industry.
Sun International is dedicated to helping disadvantaged communities outside of Sun City, and have a manager who focuses on socioeconomic development initiatives such as green and sustainable tourism. They also offer a great circuit of destinations in South Africa, with hotels in key locations including The Table Bay Hotel in Cape Town Waterfront, the Boardwalk Hotel in Gqerberha, Wild Coast Sun south of Durban, The Palace of Lost City at the award winning Sun City Resort, The Maslow Sandton Hotel and Maslow Time Square near Pretoria.
Andrew believes that the world has learned a lesson from the pandemic and it should not be repeated. Tune in to A Conversation with Andrew Camp and see how his advice can help you in your own career journey.
Martina Barth, Group Sales Manager of the Liz McGrath Collection, and Graeme Watson explore the world of hospitality and tourism discussing the impressive collection of five-star, boutique hotels in the Western Cape that Martina represents. From the ways in which the pandemic has impacted the industry, to the importance of providing a safe and welcoming space for LGBTQ+ travellers, this podcast dives into the nuances of global hospitality and the importance of being inclusive and understanding different cultures. Whether you’re an industry insider or just looking to get a better understanding of the hospitality industry, this podcast is sure to provide you with an enlightening and informative listening experience.
Martina noted that Constantia is the oldest wine region in the Southern Hemisphere and urged people to visit the properties in the area. The hospitality industry should strive to be hospitable to everyone, regardless of their background, and it is important to ensure that marketing material is inclusive and represents the all communities. The IGLTA, which is a leading network of LGBTQ+ tourism businesses, works to create safe and welcoming spaces for the LGBTQ+ tourism community to travel worldwide. To further this goal, the IGLTA has launched a new division called IGLTA Accredited, which will start off with hotels and provide an IGLTA Accredited stamp to those who have gone through a vetted system.
The pandemic has caused many changes in the tourism industry, such as the realisation that people can accomplish just as much work without having to travel and the importance of taking time for oneself and for loved ones. The pandemic has also taught the importance of being flexible with policies, having a two-way dialogue, and embracing virtual communication. In addition, the IGLTA is working to increase its presence in African countries even though some have laws against LGBTQ+ rights, and is hosting its biggest convention ever in October in Puerto Rico.
Finally, Martina encouraged businesses to work with young entrepreneurs to help them get into the tourism industry. One of the key takeaways from the conversation between Martina Barth and Graeme Watson highlighted the importance of being inclusive and understanding different cultures, which is essential for the growth of the tourism industry.
Martina can be reached on martina@collectionmcgrath.com.
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