The world has changed and the industry must be prepared to change with it, says Booking.com’s Austin Sheppard
The world has changed and the industry must be prepared to change with it, says Booking.com’s Austin Sheppard
But high energy costs and staff shortages remain ‘fundamental problems’
Meanwhile, cruise bookings ‘strong’ for 2023-24
Line offers free spots and transfers for certain group sizes
Cruise line says booking revenue up 341% year on year
The pandemic has been a difficult time for business owners across the world and survival has meant having to make drastic changes in the way businesses operate. Kevin Watson, the Chief Operating Officer of the First Equity Group and a director of SATIB, the tourism insurance brokers, believes that one of the key factors to business continuity during this time is looking after staff.
As he explains, this doesn’t have to be purely monetary, but looking after employees and engaging with them in meaningful ways is essential for any business. Kevin also believes that investing in the right tools such as Asana and Power BI can help businesses become more efficient and productive, creating a better working environment for all.
Kevin also has advice for entrepreneurs looking to get their businesses off the ground. He believes that having a unique offering is essential, as is having the right support network in place to help navigate the business world. He also stresses the importance of getting your thinking work done before 09:00 in the morning so that you can make the most of the day.
Finally, Kevin is keen to promote SATIB, the tourism insurance brokers, as a viable option for businesses looking to protect themselves. For those interested, they can visit the website at www.satib.co.za to find out more.
It is clear that the pandemic has been a difficult time for business owners, but with the right support and tools, it is possible to thrive and come out on top.
More frequencies from west of Ireland airport
More frequencies from west of Ireland airport
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